Meet the Team

 

We are proud of the Clontz Business Services, LLC team.  Each is a long-time professional Virtual Assistant of the highest caliber demonstrating impeccable talents in their area of expertise, as well as, superior business ethics.

Colleen Wietmarschen

Colleen Wietmarschen has over 25+ years of experience in office administration. She supports our clients with blog posting and social media promotion, attorney support, WordPress setup and management, Internet Research, Facebook Fan Pages, eZines, and much more.

Colleen’s educational background includes courses in Administrative Assistance, Business English, and Writing and Editing.  She is proficient in Microsoft Word, Excel, PowerPoint, QuickBooks, MyClientSpot, Basecamp, MailChimp, iContact, and social media programs.

Her professional experience includes:

Project Management

• Blog Posts and Social Media Promotion
• Transcription Services – Medical, Legal, Corporate
• Author Assistance
• eZines
• Media File Conversion
• Membership Site Directories
• WordPress Installation and Management
• Facebook Fan Pages
• Internet Research

Colleen is a member of International Virtual Assistants Association (IVAA) and is an Editor for IVAACast, the monthly newsletter for IVAA.

 

Julie Cioffi-Brawley

Julie Cioffi-Brawley, one of our team’s technical/web experts worked in sales and marketing for 18 years before moving into the virtual business world in 2006. Her background in sales and marketing gives her a unique perspective in helping clients convey their message in a way that will ensure growth.

Mainly self-taught, Julie is proud to share her expertise in HTML, CSS, PhotoShop, Dreamweaver, WordPress, 1SC, Aweber, Constant Contact, and more.

The areas of client work that Julie enjoys the most include: Website Design/Maintenance, HTML, WordPress Install and Customization, Internet Marketing, 1ShoppingCart, Ezines, and Newsletters.

She currently lives in Northern Kentucky with her husband and two dogs. In her spare time, Julie is an avid cook and is always trying new recipes. One long-term goal/dream would be to write a cookbook or two.

 

 

Electra Ford

Electra Ford is a VA Certified Internet Marketing and Facebook Fan Page expert. She assists CBS clients in a number of areas and is extremely detail-oriented and thorough, keeping clients informed every step of the way.  Electra’s areas of expertise include:

• Online Market Research
• Creating, managing and reporting web analytic account statistics
• Search Engine Marketing
• Email Marketing Assistance
• Creating and maintaining Facebook Fan Pages

Electra is a member of the International Virtual Assistants Association and an active volunteer. She has a Meetup group – the Intelligence and Support for Professionals Group. The group has monthly teleseminars where experts share personal and professional knowledge and techniques to support individuals in re-connecting to their happiness, taking care of their health and professional success.

In Electra’s VA practice, she supports Coaches, Holistic Practitioners and Authors to increase their visibility and sell the products and services online.”

 

Marian Harmon

Marian provides our clients with graphics, document design and ebook support, including PDF conversion and editing.  Her other skills include technical research, writing and instructional technology. She also handles web site updates and is skilled in WordPress and Joomla. Marian is a  fully commissioned Notary Public in California and is familiar with real estate, loan and legal documents. She is an IVAA Certified Virtual Assistant.

Her educational background includes training in the following areas:

• English, Technical Writing/Communication
• Instructional Technology & Multimedia Production
• Small Business Management & Entrepreneurship
• Real Estate

Her training and experience include:

• Adobe Acrobat, Photoshop, Illustrator, RoboHelp, Captivate and InDesign
• Microsoft Office (Word, Excel, Outlook, PowerPoint, OneNote, Publisher)
• Camtasia Studio and SnagIt
• WordPress and Joomla
• ACT! By Sage

Skye Hawk

Skye Hawk is a Certified Real Estate Professional Assistant (REPA), NAR Association Certified Real Estate Webographer (REW), National Institute of Webographers Certified BPO and REO Specialist, Harris Real Estate University QuickBooks Authorized Dealer and Pro Advisor (2005-2006) and provides real estate specific support to our clients.

Skye’s experience includes working with Realtors, Brokers, Mortgage Professionals, Investors, Vacation Rental Owners and Property Managers.

Her professional experience includes, but is not limited to:

• Farming Campaigns, FSBO Campaigns, Expired Campaigns
• BPO Support
• REO Support
• Database Management
• Listing Coordination
• Lead Management

Skye lives in sunny Arizona with her husband, two children and American Bulldog, Zoey.

 

Megan O’Keefe

Having qualifications in IT, Web Design, Business Management and 12 years administration experience, Megan is a multi-skilled VA who provides our clients with a wide range of services including:

• Website Development and Maintenance in Joomla, WordPress, SugarCube, Drupal and Dreamweaver
• Email Marketing in Aweber, MailChimp, ACT! and Swiftpage, Constant Contact plus many more
• Audio Editing
• Social Media setup and management
• Ezines
• TeleSeminars and Webinars
• Google AdWords setup and management

She is also proficient in Microsoft Word, Excel, PowerPoint, Adobe Photoshop and Illustrator.
Megan is an active member of International Virtual Assistants Association (IVAA), The Alliance for Virtual Businesses (A4VB) and Virtually Yours Virtual Assistants Network (VYVA). She lives on the sunny East Coast of Australia near Sydney with her husband and 3 children.

Lisa Riggi

While not revealing her age but having 30 years of secretarial experience, Lisa has created the mission of her business to pride itself in providing her clients with accurate, ethical, and prompt customer service, while offering a solution as to where to delegate their administrative tasks.  Lisa enjoys working with a variety of business owners, specializing in life coaches and authors. Her years of experience has exposed her to many business tools, including the Microsoft Office Suite of products, QuickBooks, Adobe, and Coaches Console just to name a few.

Lisa assists the team in the areas of general administration and legal pleadings for small attorneys who specialize in family and consumer law.

A current member of her Church council (she is the secretary, go figure); Lisa has sat on several non-for-profit boards as well as a co-speaker with her husband for a marriage ministry. Lisa has a professional office at her Upstate New York home where she resides with her husband, three children, her parents that live in an in-law apartment and a Shih Tzu dog that they all cater to.

 

Ann Savino

Ann has worked in various types of corporations. She is known for her ability to complete projects while keeping her sense of humor. Along the way, she has picked up cloud-based/virtual skills in the evolving world of modern business.  She has over 20 years of experience in the administrative field including work as an office manager and bookkeeper.  Ann’s educational background is a B.A. in Film

Ann assists ABS clients in the following areas:

• HTML Code
• Website Maintenance
• Newsletter and eZine Campaigns
• Social Media Marketing
• Audio and Video Editing.

Her training and experience includes:

• Microsoft Office
• Adobe Creative Suite
• QuickBooks
• Developing Printed and Digital Training Materials.

Ann has volunteered for non-profit organizations creating training videos.  She lives in the San Francisco Bay Area with her daughter and three cats. She loves walking in all the beautiful locations the Bay Area offers and enjoys the diversity of culture and cuisine.

 

Sheila Edens-Brown

Sheila Edens-Brown is a WordPress/Shopping Cart Virtual Assistant. She is certified through Practice Pay Solutions and Hot skills VA training as an eCommerce Specialist. She is also a Certified Internet Marketing and Social Media Virtual Assistant. She works with clients to help to build credible reputation management and create online visibility.

Her experience includes:

• Blog setup and maintenance
• Managing newsletters and e-zines
• Social media marketing
• Shopping cart and autoresponders setup

Sheila is a member and volunteer with the International Virtual Assistants Association and the National Association of Virtual Assistants for Coaches. She supports Coaches, Internet Marketers and Speakers.

 

Jessica Walker

Jessica Walker brings 17 successful years of experience to our team as Project Manager. She provides team and client management support and keeps projects on time to ensure successful results for our clients.

Her professional portfolio includes:

• Project Management
• Business and Personal Management
• Document Development
• Financial Management
• Research Analysis
• Copy Editing

Her education background consists of a B.S. in Business Management with a minor in Marketing and Finance.